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Last Updated: May 15, 2025
Teton Homestead (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, book a rental, or engage with us for property management services, including both short-term vacation rentals and long-term rental properties.
By using our website or services, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect the following types of personal and non-personal information:- Information You Provide Directly:
- Rental inquiries and bookings: Name, email address, phone number, billing address, and payment information.
- Property management services: Information about your property, management preferences, and agreements.
- Tenant applications (long-term): Employment details, rental history, references, and background check information.
- Guest communication: Messages, feedback, or other correspondence.
- Automatically Collected Information:
- IP address, browser type, device type, and usage data through cookies and analytics tools.
- Information You Provide Directly:
- How We Use Your Information
We may use your information for the following purposes:- To respond to rental inquiries and process reservations
- To manage rental properties (both short- and long-term)
- To provide customer service and support
- To screen and vet long-term tenants
- To communicate with guests, owners, and vendors
- To send booking confirmations, invoices, and important updates
- To improve our website and services
- To comply with legal and regulatory obligations
- Sharing of Information
We do not sell or rent your personal information. We may share your information with:- Service providers such as payment processors, cleaning and maintenance crews, and background check services (for long-term applicants)
- Property owners (if you are a guest or tenant)
- Government or legal entities when required by law
- Affiliates or subcontractors involved in the direct management of a rental or property
- Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings. - Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. This includes tenant records, guest bookings, and ownership agreements. - Your Rights & Choices
You may request to:- Access or correct your personal data
- Delete your information (subject to legal requirements)
- Opt out of marketing communications
- Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data. However, no system can be guaranteed to be 100% secure. - Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect information from minors. - Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. - Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.